How to update BIOS on computer that won't boot up?












4















My son is building his first PC with my assistance, and we're running into an issue where the PC will not boot up into POST. No signal on monitor, no beeps or POST codes. CPU fan and system fans are spinning up as expected, video card shows a power light on. Also tried it without the video card plugged in, using just the native video - no change.



We confirmed that the CPU is supported by the motherboard, but the manufacturer states that it is only supported with a BIOS update. Problem is, we cannot get to the BIOS screens, or even to the point where it is attempting to boot from a drive or device.



Given that we cannot get past the POST stage, how can we update the BIOS on this system so that the CPU is supported?










share|improve this question



























    4















    My son is building his first PC with my assistance, and we're running into an issue where the PC will not boot up into POST. No signal on monitor, no beeps or POST codes. CPU fan and system fans are spinning up as expected, video card shows a power light on. Also tried it without the video card plugged in, using just the native video - no change.



    We confirmed that the CPU is supported by the motherboard, but the manufacturer states that it is only supported with a BIOS update. Problem is, we cannot get to the BIOS screens, or even to the point where it is attempting to boot from a drive or device.



    Given that we cannot get past the POST stage, how can we update the BIOS on this system so that the CPU is supported?










    share|improve this question

























      4












      4








      4


      1






      My son is building his first PC with my assistance, and we're running into an issue where the PC will not boot up into POST. No signal on monitor, no beeps or POST codes. CPU fan and system fans are spinning up as expected, video card shows a power light on. Also tried it without the video card plugged in, using just the native video - no change.



      We confirmed that the CPU is supported by the motherboard, but the manufacturer states that it is only supported with a BIOS update. Problem is, we cannot get to the BIOS screens, or even to the point where it is attempting to boot from a drive or device.



      Given that we cannot get past the POST stage, how can we update the BIOS on this system so that the CPU is supported?










      share|improve this question














      My son is building his first PC with my assistance, and we're running into an issue where the PC will not boot up into POST. No signal on monitor, no beeps or POST codes. CPU fan and system fans are spinning up as expected, video card shows a power light on. Also tried it without the video card plugged in, using just the native video - no change.



      We confirmed that the CPU is supported by the motherboard, but the manufacturer states that it is only supported with a BIOS update. Problem is, we cannot get to the BIOS screens, or even to the point where it is attempting to boot from a drive or device.



      Given that we cannot get past the POST stage, how can we update the BIOS on this system so that the CPU is supported?







      boot cpu motherboard bios






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      share|improve this question











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      share|improve this question










      asked 4 hours ago









      OmegacronOmegacron

      1786




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          2 Answers
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          active

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          7














          If you are using an AMD platform, fill out a warranty request for 'boot kit required'. They will send you a cheap APU that can be used to update your bios.
          https://www.amd.com/en/support/kb/faq/pa-100#faq-Short-Term-Processor-Loan-Boot-Kit



          If you are using an Intel platform, some Intel motherboards have a way to update bios without the CPU. Check your manual. On Gigabyte boards, the feature is called "Qflash Plus". On Asus boards, the feature is "USB BIOS Flashback".



          If this doesn't work out for you, you can order a compatible processor and return it after doing the update. Some retailers have a formal process for doing this so you don't have to renege them.






          share|improve this answer

































            3














            In addition to Andy's excellent info, MSI motherboards also have a BIOS Flashback button on the rear panel (so you don't have to open up the case) that enables updating the BIOS with an FAT32 formatted USB drive. I have a MEG Z390 ACE motherboard. The instructions are:


            1. Connect power supply to CPU_PWR1, CPU_PWR2 and ATX_PWR1. (No other
            components are necessary but power supply.)

            2. Plug the USB flash drive that contains the MSI.ROM file into the BIOS
            FLASHBACK+ port on rear I/O panel.

            3. Press the BIOS FLASHBACK+ button to flash BIOS, and the light of BIOS
            FLASHBACK+ button starts flashing.

            4. After the flashing BIOS process is 100% completed, the button light would stop
            flashing and would be off simultaneously.



            I imagine the instructions are pretty close to identical for other newer MSI boards, as well.






            share|improve this answer
























            • Between what step are you supposed to plug the power in to the computer, or press the power button, I don't think you are supposed to connect the power supply to components when either the power is on, or the computer is on

              – Ferrybig
              36 mins ago











            Your Answer








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            2 Answers
            2






            active

            oldest

            votes








            2 Answers
            2






            active

            oldest

            votes









            active

            oldest

            votes






            active

            oldest

            votes









            7














            If you are using an AMD platform, fill out a warranty request for 'boot kit required'. They will send you a cheap APU that can be used to update your bios.
            https://www.amd.com/en/support/kb/faq/pa-100#faq-Short-Term-Processor-Loan-Boot-Kit



            If you are using an Intel platform, some Intel motherboards have a way to update bios without the CPU. Check your manual. On Gigabyte boards, the feature is called "Qflash Plus". On Asus boards, the feature is "USB BIOS Flashback".



            If this doesn't work out for you, you can order a compatible processor and return it after doing the update. Some retailers have a formal process for doing this so you don't have to renege them.






            share|improve this answer






























              7














              If you are using an AMD platform, fill out a warranty request for 'boot kit required'. They will send you a cheap APU that can be used to update your bios.
              https://www.amd.com/en/support/kb/faq/pa-100#faq-Short-Term-Processor-Loan-Boot-Kit



              If you are using an Intel platform, some Intel motherboards have a way to update bios without the CPU. Check your manual. On Gigabyte boards, the feature is called "Qflash Plus". On Asus boards, the feature is "USB BIOS Flashback".



              If this doesn't work out for you, you can order a compatible processor and return it after doing the update. Some retailers have a formal process for doing this so you don't have to renege them.






              share|improve this answer




























                7












                7








                7







                If you are using an AMD platform, fill out a warranty request for 'boot kit required'. They will send you a cheap APU that can be used to update your bios.
                https://www.amd.com/en/support/kb/faq/pa-100#faq-Short-Term-Processor-Loan-Boot-Kit



                If you are using an Intel platform, some Intel motherboards have a way to update bios without the CPU. Check your manual. On Gigabyte boards, the feature is called "Qflash Plus". On Asus boards, the feature is "USB BIOS Flashback".



                If this doesn't work out for you, you can order a compatible processor and return it after doing the update. Some retailers have a formal process for doing this so you don't have to renege them.






                share|improve this answer















                If you are using an AMD platform, fill out a warranty request for 'boot kit required'. They will send you a cheap APU that can be used to update your bios.
                https://www.amd.com/en/support/kb/faq/pa-100#faq-Short-Term-Processor-Loan-Boot-Kit



                If you are using an Intel platform, some Intel motherboards have a way to update bios without the CPU. Check your manual. On Gigabyte boards, the feature is called "Qflash Plus". On Asus boards, the feature is "USB BIOS Flashback".



                If this doesn't work out for you, you can order a compatible processor and return it after doing the update. Some retailers have a formal process for doing this so you don't have to renege them.







                share|improve this answer














                share|improve this answer



                share|improve this answer








                edited 2 hours ago

























                answered 3 hours ago









                AndyAndy

                59619




                59619

























                    3














                    In addition to Andy's excellent info, MSI motherboards also have a BIOS Flashback button on the rear panel (so you don't have to open up the case) that enables updating the BIOS with an FAT32 formatted USB drive. I have a MEG Z390 ACE motherboard. The instructions are:


                    1. Connect power supply to CPU_PWR1, CPU_PWR2 and ATX_PWR1. (No other
                    components are necessary but power supply.)

                    2. Plug the USB flash drive that contains the MSI.ROM file into the BIOS
                    FLASHBACK+ port on rear I/O panel.

                    3. Press the BIOS FLASHBACK+ button to flash BIOS, and the light of BIOS
                    FLASHBACK+ button starts flashing.

                    4. After the flashing BIOS process is 100% completed, the button light would stop
                    flashing and would be off simultaneously.



                    I imagine the instructions are pretty close to identical for other newer MSI boards, as well.






                    share|improve this answer
























                    • Between what step are you supposed to plug the power in to the computer, or press the power button, I don't think you are supposed to connect the power supply to components when either the power is on, or the computer is on

                      – Ferrybig
                      36 mins ago
















                    3














                    In addition to Andy's excellent info, MSI motherboards also have a BIOS Flashback button on the rear panel (so you don't have to open up the case) that enables updating the BIOS with an FAT32 formatted USB drive. I have a MEG Z390 ACE motherboard. The instructions are:


                    1. Connect power supply to CPU_PWR1, CPU_PWR2 and ATX_PWR1. (No other
                    components are necessary but power supply.)

                    2. Plug the USB flash drive that contains the MSI.ROM file into the BIOS
                    FLASHBACK+ port on rear I/O panel.

                    3. Press the BIOS FLASHBACK+ button to flash BIOS, and the light of BIOS
                    FLASHBACK+ button starts flashing.

                    4. After the flashing BIOS process is 100% completed, the button light would stop
                    flashing and would be off simultaneously.



                    I imagine the instructions are pretty close to identical for other newer MSI boards, as well.






                    share|improve this answer
























                    • Between what step are you supposed to plug the power in to the computer, or press the power button, I don't think you are supposed to connect the power supply to components when either the power is on, or the computer is on

                      – Ferrybig
                      36 mins ago














                    3












                    3








                    3







                    In addition to Andy's excellent info, MSI motherboards also have a BIOS Flashback button on the rear panel (so you don't have to open up the case) that enables updating the BIOS with an FAT32 formatted USB drive. I have a MEG Z390 ACE motherboard. The instructions are:


                    1. Connect power supply to CPU_PWR1, CPU_PWR2 and ATX_PWR1. (No other
                    components are necessary but power supply.)

                    2. Plug the USB flash drive that contains the MSI.ROM file into the BIOS
                    FLASHBACK+ port on rear I/O panel.

                    3. Press the BIOS FLASHBACK+ button to flash BIOS, and the light of BIOS
                    FLASHBACK+ button starts flashing.

                    4. After the flashing BIOS process is 100% completed, the button light would stop
                    flashing and would be off simultaneously.



                    I imagine the instructions are pretty close to identical for other newer MSI boards, as well.






                    share|improve this answer













                    In addition to Andy's excellent info, MSI motherboards also have a BIOS Flashback button on the rear panel (so you don't have to open up the case) that enables updating the BIOS with an FAT32 formatted USB drive. I have a MEG Z390 ACE motherboard. The instructions are:


                    1. Connect power supply to CPU_PWR1, CPU_PWR2 and ATX_PWR1. (No other
                    components are necessary but power supply.)

                    2. Plug the USB flash drive that contains the MSI.ROM file into the BIOS
                    FLASHBACK+ port on rear I/O panel.

                    3. Press the BIOS FLASHBACK+ button to flash BIOS, and the light of BIOS
                    FLASHBACK+ button starts flashing.

                    4. After the flashing BIOS process is 100% completed, the button light would stop
                    flashing and would be off simultaneously.



                    I imagine the instructions are pretty close to identical for other newer MSI boards, as well.







                    share|improve this answer












                    share|improve this answer



                    share|improve this answer










                    answered 2 hours ago









                    BillDOeBillDOe

                    8962826




                    8962826













                    • Between what step are you supposed to plug the power in to the computer, or press the power button, I don't think you are supposed to connect the power supply to components when either the power is on, or the computer is on

                      – Ferrybig
                      36 mins ago



















                    • Between what step are you supposed to plug the power in to the computer, or press the power button, I don't think you are supposed to connect the power supply to components when either the power is on, or the computer is on

                      – Ferrybig
                      36 mins ago

















                    Between what step are you supposed to plug the power in to the computer, or press the power button, I don't think you are supposed to connect the power supply to components when either the power is on, or the computer is on

                    – Ferrybig
                    36 mins ago





                    Between what step are you supposed to plug the power in to the computer, or press the power button, I don't think you are supposed to connect the power supply to components when either the power is on, or the computer is on

                    – Ferrybig
                    36 mins ago


















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